09. January 2013 · Comments Off on Resolving “The User Profile Service failed the logon. User profile cannot be loaded.” · Categories: Microsoft · Tags: , , , ,

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Exact cause is unknown, but this issue may occur if the user profile was manually deleted by using the command prompt or Windows Explorer by a user or by some program. A profile that is manually deleted does not remove the security identifier (SID) from the user profile list in the registry. Since the SID is still present, Windows will still try to load the profile by using the ProfileImagePath that points to a nonexistent path. Therefore, the profile cannot be loaded.

This can also be a issue with the user profile entering into a backup state, or if the C:Users(User Name) user profile folder is manually renamed.

1.

Log on to the Computer

Log on to the computer using the Administrator (or an Administrator-level) account.

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